

| Term | Definition |
|---|---|
Innovation | The implementation of a new or significantly improved product (good or service), or process, a new marketing method, or a new organisational method in business practices, workplace organisation, or external relations. |
Leadership | Leadership is the action that involves aligning collective behaviours, executing strategic plans, and continually renewing an organisation. |
Learning Organisations | A learning organisation is an organisation that is constantly evolving and adapting to the changing needs of its stakeholders and learns from its mistakes and uses this knowledge to improve its performance. |
Organisational Change management | Organisational change management is the process of guiding organisational change to a successful outcome, in which the actions an organisation take alter processes (e.g. Technological, structural) and it typically consists of three major phases: preparation, implementation, and follow-through. |
Organisational Culture | The types of attitudes and agreed ways of working shared by the workforce of an organization. |
Organisational Learning | The continuous process through which organisations acquire, share, and apply knowledge to improve performance and adapt to change. |
Organizational Development | Organization development is the improvement of an organisation's capability in its effort, which focuses on improving an organisation's capability through the alignment of strategy, structure, people, rewards, metrics, and management processes. |